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Human Resources Management Third EditionPDF|Epub|txt|kindle电子书版本网盘下载
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- 出版社： Macdonald & Evans
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- 出版时间：未知
- 标注页数：278页
- 文件大小：50MB
- 文件页数：287页
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图书目录
PART ONE：INDUSTRIAL PSYCHOLOGY1
CHAPTER Ⅰ Elementary individual psychology3
Introduction3
Attention and perception5
CHAPTER Ⅱ Motivation in work11
Needs and their satisfaction11
Work and need-satisfaction16
Job extension20
Job satisfaction22
CHAPTER Ⅲ Learning27
Introduction27
Experiments with animals27
Conditioning28
Animal and human learning31
Transfer of learning35
CHAPTER Ⅳ Individual differences39
Introduction39
Physique40
Intelligence41
Personality44
Aptitude and achievement tests47
Validating tests49
CHAPTER Ⅴ Interviewing51
The selection interview51
Assessment55
Multiple interviews57
The counselling interview60
The disciplinary interview61
CHAPTER Ⅵ Physical conditions of work63
Fatigue63
Accidents at work66
Ergonomics67
The working environment68
CHAPTER Ⅶ Social psychology at work72
The behaviour of working groups72
Attitudes79
CHAPTER Ⅷ Leadership and participation82
Unofficial and official leaders82
Leadership studies83
Effective leadership86
Participation89
CHAPTER Ⅸ Communications and change97
Communications97
Dealing with change102
CHAPTER Ⅹ Other influences on employee behaviour106
Introduction106
Structural determinants107
PART TWO：PERSONNEL MANAGEMENT115
CHAPTER Ⅺ What is personnel management？117
CHAPTER Ⅻ Manpower planning121
CHAPTER ⅩⅢ Job analysis and job specifications127
Job analysis127
Job specifications129
Performance standards131
Personnel specifications132
CHAPTER ⅩⅣ Recruitment and selection134
Recruitment134
Selection140
Efficiency in recruitment and selection146
CHAPTER ⅩⅤ Promotion，transfer，demotion and retirement148
Promotion148
Transfer149
Demotion150
Retirement150
CHAPTER ⅩⅥ Resignation and dismissal153
The contract of employment153
Resignation154
Dismissal155
Redundancy158
CHAPTER ⅩⅦ Labour turnover163
CHAPTER ⅩⅧ Appraisal167
Traditional appraisal methods167
Management by objectives171
CHAPTER ⅩⅨ Training principles and administration176
The systematic approach176
Training design179
Validation and evaluation182
Training administration183
CHAPTER ⅩⅩ Training methods186
Training in attitudes186
Training in skill188
Training in knowledge192
Management development195
CHAPTER ⅩⅪ Job evaluation200
The basis of job evaluation200
Methods202
Job evaluation and pay206
CHAPTER ⅩⅫ Wages and salaries208
Wage structures208
Payment by results209
Wages law213
Salary structures214
Other pay legislation215
CHAPTER ⅩⅩⅢ Safety and conditions of employment218
Safety218
Working conditions223
Fringe benefits225
Staff status for manual workers227
Suggestions228
Justice229
CHAPTER ⅩⅩⅣ Personnel records and statistics232
Personnel records232
Statistics235
CHAPTER ⅩⅩⅤ Industrial relations237
Unions and employers237
Collective bargaining239
Disputes procedures241
Statutory regulation of wages and conditions243
Statutory bodies245
Industrial relations law246
APPENDICES Ⅰ Example of a job specification254
APPENDICES Ⅱ Example of an appraisal rating scale256
APPENDICES Ⅲ Examples of training job breakdowns259
APPENDICES Ⅳ Examples of job evaluation schemes261
APPENDICES Ⅴ Discrimination in employment265
APPENDICES Ⅵ Bibliography267
APPENDICES Ⅶ Examination technique268
APPENDICES Ⅷ Specimen examination questions271
INDEX274